Public Offer for the Sale of Goods

Evgenii Antonov PR Beograd, PIB: 115749601, MB (Matični broj): 68605164, a sole proprietorship duly registered under the laws of the Republic of Serbia (hereinafter referred to as the "Online Store" or the "Seller"), acting on its own behalf, hereby makes this Public Offer (hereinafter referred to as the "Offer") to individuals and legal entities (hereinafter referred to collectively as the "Buyers", individually as the "Buyer") using the electronic commerce platform available on the official website https://kleverjewelry.com (hereinafter referred to as the "Official Website") to conclude this Distance Sales Agreement (hereinafter referred to as the "Agreement") under the terms and conditions set out below.
1. PREAMBLE OF THE OFFER
1.1. Under this Agreement, the Buyer is any individual or legal entity who uses the functionality of the Official Website to select, order and purchase jewelry, souvenirs, gifts and other products (hereinafter referred to as the "Goods") for themselves or for delivery to another person designated by the Buyer (hereinafter referred to as the "Recipient"), and who has accepted this Offer in accordance with its terms.
1.2. The Online Store sells the Goods in its own name and on its own behalf through the Official Website. The Online Store is the seller of all Goods offered for sale unless otherwise expressly stated on the relevant product page.
2. PROCEDURE FOR CONCLUDING THE AGREEMENT. OFFER AND ACCEPTANCE
2.1. This document is an electronic public offer to conclude a distance sales agreement for the purchase of Goods available on the Official Website https://kleverjewelry.com. By placing an Order through the Official Website, the Buyer agrees to be bound by the terms and conditions of this Agreement.
2.2. Acceptance of this Offer (the "Acceptance") occurs when the Buyer places an Order and/or completes payment for the Order using any payment method available on the Official Website. From the moment of Acceptance, this Offer constitutes a legally binding Agreement between the Buyer and the Online Store.
2.3. This Agreement is concluded electronically in accordance with the applicable laws of the Republic of Serbia and does not require execution in paper form or any additional signatures or seals.
2.4. The Online Store reserves the right to amend or withdraw this Offer at any time before the Buyer completes the Acceptance.
2.5. Once the Buyer has completed the Acceptance, the version of the Offer in force at that time shall remain applicable to the relevant Order and may not be withdrawn or amended with respect to that Order.
2.6. The current version of this Offer is published on the Official Website. The Online Store may amend this Offer from time to time by publishing an updated version on the Official Website. Such amendments shall apply only to Orders placed after the updated version becomes effective.
3. SUBJECT OF THE AGREEMENT
3.1. Under this Agreement, the Online Store undertakes to accept and process the Buyer's Order, receive payment, and sell and deliver the Goods selected by the Buyer to the Buyer or the Recipient designated by the Buyer, in accordance with the terms of this Agreement.
3.2. The Buyer undertakes to provide accurate information required to complete the Order, accept delivery of the Goods (personally or through the designated Recipient), and pay the full purchase price of the Order.
4. GENERAL PROVISIONS
4.1. This Agreement shall be governed by the laws of the Republic of Serbia. All payments for Orders shall be made using the payment methods available on the Official Website and shall be processed by Evgenii Antonov PR Beograd, PIB 115749601, MB 68605164.
4.2. The Online Store may accept payments in different currencies through authorized payment service providers. The currency charged to the Buyer and any applicable exchange rates shall depend on the payment method selected and the policies of the relevant payment provider. The Online Store shall provide the Buyer with all legally required documents relating to the Order.
5. COST OF ORDERS AND PAYMENT5.1. Order Price
5.1.1. The total price of each Order is determined according to the prices displayed on the Official Website at the time the Order is placed. The total Order price includes the price of the Goods and, where applicable, the cost of delivery, unless otherwise stated during checkout.
5.1.2. The Order placed by the Buyer contains all essential information regarding the purchase, including the selected Goods, quantity, price, delivery method, and delivery address.
5.1.3. The Online Store reserves the right to agree with the Buyer in writing on special pricing, delivery terms, or other conditions for custom-made, personalized, or non-standard Orders.
5.2. Delivery Charges
5.2.1. Delivery charges are calculated based on the delivery address, shipping method selected by the Buyer, and the applicable delivery rates displayed on the Official Website at the time of placing the Order.
5.2.2. Delivery charges are shown to the Buyer before the Order is confirmed.
5.2.3. If delivery to the Buyer's or Recipient's location requires additional shipping costs that could not reasonably be calculated during checkout, the Online Store will notify the Buyer before dispatching the Order. The additional shipping costs shall only apply after the Buyer's confirmation and payment.
5.2.4. If necessary, the Online Store may contact the Buyer to confirm the final delivery cost before processing the Order.
5.3. Payment
5.3.1. Unless otherwise agreed, Orders must be paid in full (100%) at the time they are placed. The Buyer may create a personal account on the Official Website to facilitate future purchases, although registration is not mandatory unless otherwise specified.
5.3.2. Payments are processed using the payment methods available on the Official Website. The Buyer may choose any payment method listed in the Payment Methods section of the Website.
5.3.3. All payments are accepted and processed by Evgenii Antonov PR Beograd, PIB 115749601, MB 68605164, in accordance with the applicable laws of the Republic of Serbia.
5.3.4. Any refunds due under this Agreement shall be made using the same payment method originally used by the Buyer, unless otherwise required by applicable law or agreed between the Parties.

6. ORDER PROCESSING AND DELIVERY
6.1. The Online Store shall begin processing the Order after successful confirmation of payment, unless another payment method is expressly agreed upon.
6.2. When placing an Order, the Buyer shall provide accurate and complete delivery information, including the Recipient's name, delivery address, telephone number, and any other information necessary for successful delivery. The Recipient designated by the Buyer shall be deemed authorized to receive the Goods on the Buyer's behalf.
6.3. The Buyer shall select one of the delivery methods available on the Official Website at the time of placing the Order. Delivery options may vary depending on the destination country and shipping address.
6.4. The Online Store shall process and deliver the Order in accordance with the Order confirmation, these Terms and Conditions, and the information provided by the Buyer.
6.5. Estimated delivery times displayed on the Official Website are approximate and may vary due to circumstances beyond the reasonable control of the Online Store or the shipping carrier.
6.6. International shipments may be subject to customs clearance, import duties, taxes, or delays caused by customs authorities or shipping carriers. The Online Store shall not be liable for such delays.
6.7. Delivery may be performed by third-party courier or postal services selected by the Online Store.
6.8. The Online Store may notify the Buyer about the status of the Order by email, telephone, SMS, or any other contact method provided by the Buyer.
6.9. The Order shall be deemed completed upon delivery of the Goods to the Buyer or the Recipient specified in the Order.
6.10. If delivery cannot be completed because the Buyer or Recipient has provided incorrect or incomplete delivery information, is unavailable to receive the shipment, or refuses to accept the Goods without a valid legal reason, the Buyer may be responsible for any additional shipping, storage, or return costs incurred.
6.11. The Buyer may request cancellation or modification of an Order before the Order has been dispatched. Once the Goods have been shipped, cancellation or modification may no longer be possible. Any statutory rights of withdrawal or return under applicable law shall remain unaffected.
6.12. Where the Buyer is entitled to a refund under these Terms or applicable law, the Online Store shall refund the Buyer using the original payment method, unless otherwise agreed.
6.13. Any claims, complaints, or questions regarding an Order may be submitted to the Online Store using the contact details published on the Official Website. The Online Store will review all claims in good faith and respond within a reasonable period in accordance with applicable law.

7. RIGHTS AND OBLIGATIONS OF THE ONLINE STORE7.1. The Online Store undertakes to:
7.1.1. Provide Buyers with the opportunity to browse, select and purchase Goods through the Official Website.
7.1.2. Process Orders promptly and verify, where necessary, the information provided by the Buyer to ensure successful fulfillment of the Order.
7.1.3. Accept and process payments using the payment methods available on the Official Website.
7.1.4. Provide the Buyer with information regarding the status of the Order via the Buyer's account (where available) or by email or other contact details provided by the Buyer.
7.1.5. Contact the Buyer if clarification is required to complete the Order. If the Buyer cannot be reached within a reasonable time and immediate action is necessary to fulfill the Order, the Online Store may make reasonable decisions in the Buyer's best interests, provided that such decisions do not materially affect the nature or value of the Order.
7.1.6. Review and respond to any justified complaints relating to the quality of the Goods, delivery, or performance of the Order in accordance with applicable law.
7.1.7. Maintain the confidentiality of information received from the Buyer.
7.1.8. Process and protect the personal data of Buyers and Recipients in accordance with the Privacy Policy and the applicable laws of the Republic of Serbia.
7.2. The Online Store has the right to:
7.2.1. Refuse or suspend the processing of an Order if the Buyer provides incorrect, incomplete or misleading information necessary for the fulfillment of the Order.
7.2.2. Request payment of any additional delivery costs resulting from changes to the delivery address, delivery method, or other essential Order details requested by the Buyer after the Order has been placed.
7.2.3. Charge the Buyer for additional costs incurred due to incorrect delivery information provided by the Buyer, including repeated delivery attempts or return shipping costs, where applicable.
7.2.4. Cancel an Order and issue a full refund if the Goods become unavailable or if the Online Store is unable to fulfill the Order due to circumstances beyond its reasonable control.
7.2.5. Refuse any Order that violates applicable law, these Terms and Conditions, or where fraudulent or unauthorized activity is reasonably suspected.
7.3. The Online Store guarantees that:
7.3.1. It operates in accordance with the applicable laws of the Republic of Serbia.
7.3.2. All personal data collected through the Official Website is processed in accordance with the Privacy Policy and applicable data protection legislation.
7.3.3. The Goods offered for sale correspond to the descriptions published on the Official Website. Minor differences in color, texture, dimensions, or appearance resulting from photography, screen settings, or the handcrafted nature of certain products shall not be considered defects.
7.3.4. The Online Store shall make reasonable efforts to ensure that all information published on the Official Website is accurate and up to date; however, obvious typographical or technical errors may be corrected without prior notice.
9. RIGHTS AND OBLIGATIONS OF THE BUYER9.1. The Buyer undertakes to:
9.1.1. Read and accept these Terms and Conditions, the Privacy Policy, and any other policies published on the Official Website before placing an Order.
9.1.2. Provide accurate, complete, and up-to-date information necessary for processing and delivering the Order, including the Buyer's and, where applicable, the Recipient's name, telephone number, email address, and delivery address.
9.1.3. Promptly notify the Online Store of any errors in the Order or request any permitted modifications before the Goods have been dispatched.
9.1.4. Pay the full purchase price of the Order using one of the payment methods available on the Official Website.
9.1.5. Reimburse any reasonable additional costs arising from incorrect information provided by the Buyer or from changes requested by the Buyer after the Order has been confirmed, including additional shipping or return delivery costs, where applicable.
9.2. The Buyer has the right to:
9.2.1. Receive complete and accurate information about the Goods offered on the Official Website.
9.2.2. Cancel an Order before it has been dispatched, subject to these Terms and any costs already incurred where permitted by applicable law.
9.2.3. Exercise any statutory rights of withdrawal, return, replacement, repair, or refund available under the applicable laws of the Republic of Serbia.
9.2.4. Submit complaints or claims regarding the Goods or the performance of the Order using the contact details published on the Official Website.
9.3. The Buyer confirms and warrants that:
9.3.1. The information provided when placing the Order is true, accurate, and complete.
9.3.2. The Buyer has the legal capacity to enter into this Agreement.
9.3.3. By placing an Order, the Buyer accepts these Terms and Conditions, the Privacy Policy, and all other applicable policies published on the Official Website.
10. TERM OF THE AGREEMENT
10.1. This Agreement enters into force when the Buyer places an Order and/or successfully completes payment and remains effective until all obligations of both Parties relating to that Order have been fully performed.
11. LIABILITY OF THE PARTIES
11.1. Each Party shall be liable for failure to perform or improper performance of its obligations under this Agreement in accordance with the applicable laws of the Republic of Serbia.
11.2. The Buyer shall be responsible for the accuracy of all information provided when placing an Order. The Online Store shall not be liable for delays, failed deliveries, or additional costs resulting from inaccurate or incomplete information supplied by the Buyer.
11.3. The Online Store shall not be liable for delays or failure to perform its obligations where such delays or failures result from circumstances beyond its reasonable control, including but not limited to force majeure events, customs procedures, transportation disruptions, or actions of third-party carriers.
11.4. To the fullest extent permitted by applicable law, the Online Store's liability shall be limited to the amount paid by the Buyer for the relevant Order.
11.5. Nothing in these Terms shall exclude or limit any rights that cannot be excluded under the applicable consumer protection laws of the Republic of Serbia.

12. TERMINATION AND AMENDMENTS OF THE AGREEMENT
12.1. The Online Store may suspend or terminate this Agreement with respect to a specific Order if the Buyer materially breaches these Terms and Conditions or if performance of the Agreement becomes impossible due to circumstances attributable to the Buyer. Any such termination shall not affect the rights and obligations of the Parties that arose prior to the termination.
12.2. The Online Store reserves the right to amend these Terms and Conditions at any time by publishing an updated version on the Official Website. The version in force at the time the Buyer places an Order shall apply to that Order.
13. FORCE MAJEURE
13.1. Neither Party shall be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure results from events beyond its reasonable control ("Force Majeure").
13.2. Force Majeure includes, but is not limited to, natural disasters, earthquakes, floods, fires, epidemics, pandemics, war, terrorism, civil unrest, strikes, government actions, changes in applicable law, interruptions of transportation or communication systems, customs restrictions, or any other events beyond the reasonable control of the affected Party.
13.3. The affected Party shall notify the other Party as soon as reasonably practicable after becoming aware of the Force Majeure event.
13.4. If the Force Majeure event continues for more than sixty (60) consecutive days, either Party may terminate the affected Order without liability, except for obligations that have already accrued prior to termination.
14. CONFIDENTIALITY AND PERSONAL DATA
14.1. The Online Store processes the Buyer's personal data in accordance with the applicable laws of the Republic of Serbia and the Privacy Policy published on the Official Website.
14.2. Personal data may be shared only with third parties whose involvement is necessary for the performance of the Agreement, including payment service providers, courier and postal services, IT service providers, hosting providers, accountants, and public authorities where disclosure is required by applicable law. Such third parties are required to process personal data in accordance with applicable data protection legislation.
14.3. Both Parties shall treat any confidential information received in connection with this Agreement as confidential and shall not disclose it except where required by law or necessary for the performance of this Agreement.
14.4. By placing an Order, the Buyer acknowledges that the Online Store will collect and process personal data necessary to process, fulfill, deliver, and support the Order, communicate with the Buyer, comply with legal obligations, and provide customer service, as described in the Privacy Policy.
14.5. Where required by applicable law, the Buyer may separately consent to receiving marketing communications. Such consent is voluntary and may be withdrawn at any time without affecting the lawfulness of processing carried out before its withdrawal.
14.6. Personal data shall be retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations, after which it will be securely deleted or anonymized in accordance with the Privacy Policy.

15. FINAL PROVISIONS
15.1. The Online Store shall not be liable for delays or failures caused by third-party service providers, including payment service providers, courier or postal services, customs authorities, internet service providers, or other circumstances beyond its reasonable control.
15.2. The Parties shall make every reasonable effort to resolve any dispute arising out of or in connection with this Agreement through negotiations.
15.3. If the Parties are unable to resolve a dispute amicably, the dispute shall be submitted to the competent courts of the Republic of Serbia in accordance with the applicable laws of the Republic of Serbia. Nothing in this Agreement shall limit any mandatory rights granted to consumers under applicable consumer protection legislation.
15.4. These Terms and Conditions are published in English. The Online Store may publish translations for convenience only. In the event of any inconsistency, the English version shall prevail unless otherwise required by applicable law.
15.5. The Parties may communicate by email or through other contact details provided by the Buyer when placing an Order. Electronic communications shall be deemed valid and legally binding where permitted by applicable law.
15.6. If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Seller Details
Legal Entity:
Evgenii Antonov PR Beograd
PIB: 115749601
MB (Matični broj): 68605164
Registered Address:
Bulevar kralja Aleksandra I Karađorđevića 12, Apartment A203
11102 Belgrade
Republic of Serbia
Telephone:
+381 61 671 3240
Email:
kleverjvlr@gmail.com
Website:
https://kleverjewelry.com